Numbers and hours
Before you call
- Social Security number and Alabama driver's license or state ID
- Immigration card, if it applies
- Your last two employers: name, full address, phone, start and end dates
- Details and documents for any federal, military or out-of-state work in the last 18 months
Full list and steps: Alabama unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
Alabama Unemployment Compensation Guides give in-person guidance on benefits at the career centers the state lists. Claims are not decided or paid at the counter.
Job centers that help with unemployment
Albertville Career Center
Albertville · 256-878-3031
Bay Minette Career Center
Bay Minette · 251-937-4161
Brewton Career Center
Brewton · 251-867-4376
Cullman Career Center
Cullman · 256-734-5580
Demopolis Career Center
Demopolis · (334) 289‑0202
Foley Career Center
Foley · 251-943-1575
Huntsville Career Center
Huntsville · 256-851-0537
Mobile Career Center
Mobile · 251-461-4146
Sheffield Career Center
Sheffield · 256-383-5610
Tuscaloosa Career Center
Tuscaloosa · (205) 758‑7591
Questions
What is the phone number for Alabama unemployment?
1-866-234-5382, option 2.
What are the hours of the Alabama unemployment line?
Monday to Friday, 7:00 AM–5:00 PM Central.
Can I file for unemployment by phone in Alabama?
Yes. Alabama Department of Workforce (Workforce Alabama) lists phone filing as an option, besides the website.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. Alabama's full checklist is on the state unemployment page.
Sources
Claims phone: workforce.alabama.gov, checked October 30, 2026.
Claim website: workforce.alabama.gov, checked October 30, 2026.
Documents: labor.alabama.gov, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.