Numbers and hours
Before you call
- For ID.me online identity verification: Social Security number, a selfie and an identity document
- If a video call is required: two primary documents, or one primary and two secondary documents
Full list and steps: California unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
America's Job Centers of California help you apply online, by mail or by fax, but they do not fix problems with existing claims. Check whether EDD staff are present before you go.
Questions
What is the phone number for California unemployment?
1-800-300-5616.
What are the hours of the California unemployment line?
Monday to Friday, 8:00 AM–5:00 PM Pacific, except state holidays.
Can I file for unemployment by phone in California?
The sources we checked do not confirm phone filing; the website is the main way to file in California.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. California's full checklist is on the state unemployment page.
Sources
Claims phone: edd.ca.gov, checked October 30, 2026.
Claim website: dol.gov, checked October 30, 2026.
Documents: edd.ca.gov, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.