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District of Columbia Unemployment Phone Number

The District of Columbia unemployment phone number is 202-724-7000. Hours: Customer Navigation Center: Monday to Friday, 8:30 AM–4:30 PM. You can also file online at does.dcnetworks.org.

Checked October 30, 2026 against dol.gov

Numbers and hours

Customer Navigation Center: Monday to Friday, 8:30 AM–4:30 PM. The source does not state the time zone; most of District of Columbia uses Eastern Time.

These are the state agency's published numbers for unemployment claims and questions. Local job centers have their own phones (below).

Before you call

  • Social Security number; your last employer's name, address, phone and dates
  • Immigration record if not a citizen; DD-214 if former military; SF-8/SF-50 if former federal employee
  • Severance and pension details, if any

Full list and steps: District of Columbia unemployment documents. If you filed already, keep your claim number and any letters at hand.

Other ways to get help

DOES headquarters at 4058 Minnesota Avenue NE offers in-person help on business days. Appointment rules and counter hours are not published in the source we checked.

Questions

What is the phone number for District of Columbia unemployment?

202-724-7000.

What are the hours of the District of Columbia unemployment line?

Customer Navigation Center: Monday to Friday, 8:30 AM–4:30 PM.

Can I file for unemployment by phone in District of Columbia?

The sources we checked do not confirm phone filing; the website is the main way to file in District of Columbia.

What should I have ready before I call?

Your Social Security number, ID and the details of your recent employers. District of Columbia's full checklist is on the state unemployment page.

Sources

Claims phone: dol.gov, checked October 30, 2026.

Claim website: dol.gov, checked October 30, 2026.

Documents: unemployment.dc.gov, checked October 30, 2026.

More: weekly claims, appeals, benefits by state.