Numbers and hours
Before you call
- Social Security number; your last employer's name, address, phone and dates
- Immigration record if not a citizen; DD-214 if former military; SF-8/SF-50 if former federal employee
- Severance and pension details, if any
Full list and steps: District of Columbia unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
DOES headquarters at 4058 Minnesota Avenue NE offers in-person help on business days. Appointment rules and counter hours are not published in the source we checked.
Questions
What is the phone number for District of Columbia unemployment?
202-724-7000.
What are the hours of the District of Columbia unemployment line?
Customer Navigation Center: Monday to Friday, 8:30 AM–4:30 PM.
Can I file for unemployment by phone in District of Columbia?
The sources we checked do not confirm phone filing; the website is the main way to file in District of Columbia.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. District of Columbia's full checklist is on the state unemployment page.
Sources
Claims phone: dol.gov, checked October 30, 2026.
Claim website: dol.gov, checked October 30, 2026.
Documents: unemployment.dc.gov, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.