Numbers and hours
Before you call
- Social Security number, mailing address, phone and email
- Last employer: name, payroll address, phone, dates, reason for separation, and vacation or severance pay
- Identity details for ID.me; names, birth dates and SSNs of dependents on your federal tax return
- Account and routing number for direct deposit; immigration record if it applies; DD-214 Member 4 or SF-8 if military or federal in the last 18 months
Full list and steps: Iowa unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
You can file online or in person at an IowaWORKS center.
Job centers that help with unemployment
IowaWORKS Cedar Rapids
Cedar Rapids · (319) 365-9474
IowaWORKS Council Bluffs
Council Bluffs · (712) 352-3480
IowaWORKS Davenport
Davenport · (563) 445-3200
IowaWORKS Decorah (Satellite)
Decorah · (563) 382-0457
IowaWORKS Denison (Satellite)
Denison · 712-792-2685
IowaWORKS Des Moines
Des Moines · (515) 281-9619
IowaWORKS Des Moines River Park
Des Moines · (515) 725-3601
IowaWORKS Dubuque
Dubuque · (563) 556-5800
IowaWORKS Fort Dodge
Fort Dodge · (515) 576-3131
IowaWORKS Iowa City (Satellite)
Iowa City · (319) 351-1035
IowaWORKS Marshalltown
Marshalltown · (641) 754-1400
IowaWORKS Mason City
Mason City · (641) 422-1524
IowaWORKS Ottumwa
Ottumwa · (641) 684-5401
IowaWORKS Sioux City
Sioux City · (712) 233-9030
IowaWORKS Spencer
Spencer · (712) 262-1971
Questions
What is the phone number for Iowa unemployment?
1-866-239-0843.
What are the hours of the Iowa unemployment line?
Monday to Friday, 8:00 AM–4:30 PM, except state holidays.
Can I file for unemployment by phone in Iowa?
The sources we checked do not confirm phone filing; the website is the main way to file in Iowa.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. Iowa's full checklist is on the state unemployment page.
Sources
Claims phone: dol.gov, checked October 30, 2026.
Claim website: workforce.iowa.gov, checked October 30, 2026.
Documents: workforce.iowa.gov, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.