Numbers and hours
Before you call
- SSN, driver's license, address, phone, email; immigration card or number if it applies
- Account and routing number for direct deposit; DD-214 Member 4 if military in the last 18 months
- Jobs in the last 18 months; last day worked and reason for separation; last employer's name, address and phone
Full list and steps: Tennessee unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
Upper Cumberland centers say they help with filing, eligibility and work search. Statewide in-person claims service is not confirmed.
Job centers that help with unemployment
Questions
What is the phone number for Tennessee unemployment?
844-224-5818, option 1.
What are the hours of the Tennessee unemployment line?
Monday to Friday, 8:00 AM–4:30 PM Central.
Can I file for unemployment by phone in Tennessee?
The sources we checked do not confirm phone filing; the website is the main way to file in Tennessee.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. Tennessee's full checklist is on the state unemployment page.
Sources
Claims phone: tn.gov, checked October 30, 2026.
Claim website: dol.gov, checked October 30, 2026.
Documents: tn.gov, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.