Numbers and hours
Before you call
- SSN; your previous employer's details; employment dates
- Hours and pay
- Federal or military work details for the last 18 months, if any
- Alien Registration Number if not a citizen
Full list and steps: Texas unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
Workforce Solutions offices have equipment and resources to apply. TWC decides eligibility and runs unemployment benefits.
Questions
What is the phone number for Texas unemployment?
1-800-939-6631.
What are the hours of the Texas unemployment line?
Monday to Friday, 8:00 AM–6:00 PM Central.
Can I file for unemployment by phone in Texas?
The sources we checked do not confirm phone filing; the website is the main way to file in Texas.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. Texas's full checklist is on the state unemployment page.
Sources
Claims phone: twc.texas.gov, checked October 30, 2026.
Claim website: dol.gov, checked October 30, 2026.
Documents: lmi.twc.texas.gov, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.