Numbers and hours
Before you call
- SSN; employers in the last 18 months with names, addresses, phones and dates; W-2s or pay stubs recommended
- Out-of-state employers: mailing address, phone and dates; union name and number if it applies
- Immigration record if not a citizen; official ID for ID.me
- Account and routing number for direct deposit (otherwise a Virginia debit card)
Full list and steps: Virginia unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
Virginia lists in-person unemployment help at some workforce centers.
Questions
What is the phone number for Virginia unemployment?
1-866-832-2363.
What are the hours of the Virginia unemployment line?
Monday to Friday, 8:00 AM–4:30 PM.
Can I file for unemployment by phone in Virginia?
Yes. Virginia Employment Commission lists phone filing as an option, besides the website.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. Virginia's full checklist is on the state unemployment page.
Sources
Claims phone: dol.gov, checked October 30, 2026.
Claim website: dol.gov, checked October 30, 2026.
Documents: vec.virginia.gov, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.