Numbers and hours
Before you call
- SSN, home and mailing address, phone, email, government photo ID; bank details
- Immigration card if not a citizen; SF-8 and SF-50 if federal and DD-214 Member 4 or Service 8 if military in the last 18 months
- Employer: name, mailing address, phone/fax, dates, reason for separation or reduced hours, final-week wages and return date if any
- Pension or severance, other states you worked in during the last 18 months; school employees: return date and original terms
Full list and steps: West Virginia unemployment documents. If you filed already, keep your claim number and any letters at hand.
Other ways to get help
WorkForce West Virginia's 17 local offices help with late certifications, low earnings reports and receiving appeals. Claims are not guaranteed to be resolved there.
Job centers that help with unemployment
Beckley WorkForce office
Beckley · 1-800-252-5627
Charleston WorkForce office
Charleston · 1-800-252-5627
Clarksburg WorkForce office
Clarksburg · 1-800-252-5627
Elkins WorkForce office
Elkins · 1-800-252-5627
Fairmont WorkForce office
Fairmont · 1-800-252-5627
Huntington WorkForce office
Huntington · 1-800-252-5627
Logan WorkForce office
Logan · 1-800-252-5627
Martinsburg WorkForce office
Martinsburg · 1-800-252-5627
Moorefield WorkForce office
Moorefield · 1-800-252-5627
Parkersburg WorkForce office
Parkersburg · 1-800-252-5627
Mercer County WorkForce office
Princeton · 1-800-252-5627
Greenbrier Valley WorkForce office
Ronceverte · 1-800-252-5627
Summersville WorkForce office
Summersville · 1-800-252-5627
Wheeling WorkForce office
Triadelphia · 1-800-252-5627
Weirton WorkForce office
Weirton · 1-800-252-5627
Questions
What is the phone number for West Virginia unemployment?
1-800-379-1032.
What are the hours of the West Virginia unemployment line?
Monday to Friday, 8:30 AM–5:00 PM EST.
Can I file for unemployment by phone in West Virginia?
The sources we checked do not confirm phone filing; the website is the main way to file in West Virginia.
What should I have ready before I call?
Your Social Security number, ID and the details of your recent employers. West Virginia's full checklist is on the state unemployment page.
Sources
Claims phone: dol.gov, checked October 30, 2026.
Claim website: dol.gov, checked October 30, 2026.
Documents: workforcewv.org, checked October 30, 2026.
More: weekly claims, appeals, benefits by state.